1. Agreement to These Terms
By downloading the Walkable app, registering as a creator on the Walkable Creator Suite, or otherwise accessing our Services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use our Services.
These Terms constitute a legally binding agreement between you and Walkable Labs Limited, a company incorporated in Ireland (Company Number 800749), Venture Hub, 136 Capel Street, Dublin 1, D01 T2C9 ("Walkable", "we", "us").
2. The Services
Walkable provides:
- Walkable App — a mobile application that lets users purchase and follow GPS-guided audio walking tours.
- Walkable Creator Suite — a web platform that lets approved creators build, publish, and monetise audio tours.
- Walkable Creators Programme — the commercial arrangement under which creators set a price for their tours and receive a share of purchase revenue.
We reserve the right to modify, suspend, or discontinue any part of the Services at any time with reasonable notice where possible.
3. Accounts
3.1 Creator accounts
To publish tours you must register a creator account using a valid email address. You are responsible for keeping your credentials secure and for all activity that occurs under your account. Notify us immediately at support@walkable.app if you suspect unauthorised access.
3.2 Eligibility
You must be at least 18 years old to register as a creator. By registering you confirm that the information you provide is accurate and that you have the legal capacity to enter these Terms.
3.3 Invitation-only access
Access to the Creator Suite is currently by invitation only. Submitting your email to the waitlist does not guarantee access. We may accept or decline applications at our sole discretion.
4. Creator Content
4.1 Your ownership
You retain ownership of all audio recordings, descriptions, photographs, and other content ("Creator Content") that you upload to the Creator Suite. By uploading Creator Content you grant Walkable a non-exclusive, worldwide, royalty-free licence to host, store, transcode, distribute, and stream that content as part of the Services.
4.2 Content standards
You warrant that your Creator Content:
- Is accurate, original, and does not infringe any third-party intellectual property rights.
- Does not contain hate speech, harassment, explicit or adult content, or material that promotes illegal activity.
- Is free from defamatory statements about identifiable persons or businesses.
- Complies with all applicable laws, including data protection and privacy laws.
- Does not include any personally identifiable information about third parties without their consent.
4.3 Tour quality requirements
Published tours must contain at least one stop with valid GPS coordinates and an audio recording. We reserve the right to remove or unpublish tours that do not meet quality standards or that violate these Terms.
4.4 Removal
You may delete your tours at any time via the Creator Suite dashboard. Following deletion, content will be removed from public availability immediately and purged from our storage within 30 days.
5. Revenue & Payments
5.1 Tour pricing
Creators set the price for their own tours. You may update the price at any time; price changes apply to new purchases only and do not affect users who have already purchased a tour.
5.2 Revenue share
Walkable retains a platform fee from each sale. The current revenue share percentage is communicated to creators at the time of invitation and may be updated with 30 days' notice.
5.3 Taxes
You are responsible for determining and paying any taxes applicable to your earnings from the Services. Walkable will provide transaction records to assist you but does not provide tax advice.
6. Prohibited Uses
You agree not to:
- Use the Services for any unlawful purpose or in violation of these Terms.
- Upload content that you do not have the right to distribute.
- Attempt to gain unauthorised access to any part of the Services or another user's account.
- Scrape, crawl, or harvest data from the Services without our written permission.
- Introduce viruses, malicious code, or any technology that may harm the Services.
- Impersonate any person or entity or misrepresent your affiliation with any person or entity.
- Manipulate ratings, reviews, or download counts through artificial means.
7. Intellectual Property
The Walkable name, logo, app design, Creator Suite interface, and all associated branding are owned by Walkable Labs Limited and protected by intellectual property law. You may not use our trademarks without our prior written consent.
Nothing in these Terms transfers ownership of our intellectual property to you, and nothing transfers ownership of your Creator Content to us beyond the licence granted in Section 4.1.
8. Termination
8.1 By you
You may close your account at any time by contacting us at support@walkable.app. Your published tours will be unpublished immediately upon account closure.
8.2 By us
We may suspend or terminate your account if you breach these Terms, engage in fraudulent activity, or if we are required to do so by law. We will give you reasonable notice except where immediate action is necessary to protect other users or the integrity of the platform.
8.3 Effect of termination
Upon termination, your right to use the Services ceases immediately. Sections 4.1 (licence, for the wind-down period), 5 (outstanding payments), 7, 9, and 10 survive termination.
9. Disclaimer of Warranties
The Services are provided "as is" and "as available" without any warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components.
Walking tours involve physical activity in public spaces. Walkable is not responsible for any injury, accident, or loss that occurs while you follow or create a tour. Always exercise personal judgment and observe local laws and conditions.
10. Limitation of Liability
To the fullest extent permitted by law, Walkable Labs Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Services, including loss of profits, data, or goodwill.
Our total aggregate liability to you for any claim arising from the Services shall not exceed the greater of (a) the amount you paid to us in the 12 months preceding the claim, or (b) €100.
Nothing in these Terms limits liability that cannot be excluded under applicable law, including liability for fraud or for death or personal injury caused by negligence.
11. Indemnification
You agree to indemnify and hold harmless Walkable Labs Limited and its officers, directors, and employees from any claims, losses, damages, liabilities, and costs (including reasonable legal fees) arising from: (a) your use of the Services; (b) your Creator Content; or (c) your breach of these Terms.
12. Governing Law & Disputes
These Terms are governed by the laws of Ireland. Any dispute shall be subject to the exclusive jurisdiction of the courts of Ireland, except where mandatory consumer protection laws in your jurisdiction provide otherwise.
Before initiating legal proceedings, we encourage you to contact us at support@walkable.app so we can try to resolve the issue informally.
13. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by email or via an in-app notice at least 14 days before they take effect. Continued use of the Services after the effective date constitutes acceptance of the revised Terms.
14. Contact Us
For questions about these Terms, contact us at:
Walkable Labs Limited
Venture Hub, 136 Capel Street
Dublin 1, Dublin, Ireland D01 T2C9
Email: support@walkable.app